Der Energiesparladen | Versandhandel für Energiesparlampen und Produkte rund ums EnergiesparenDer Energiesparladen hilft

Neue Telefonnummer: 07271 4981094

General terms of business and terms of delivery

Area of application

Exclusively the "General Terms and Conditions (GTC)" are valid for the business connection between the "Der Energiesparladen - Dr. Siegbert Merkle" (in the following "Der Energiesparladen") and the customer in her version valid at the time of the order. Divergent conditions of the customer does not recognise "Der Energiesparladen", unless, "Der Energiesparladen" would have agreed expressly in writing to her validity. Separate terms of business are valid for commercial customers.

Contract end

The representation of the products in the on-line shop shows no juridically binding offer, but a non-binding on-line catalogue. Offers are always not-binding of every kind and non-binding, as far as it is not called expressly and in writing firm offers of the "Der Energiesparladen". The offer is valid as long as the stock reaches. "Der Energiesparladen" reserves itself the right to deliver an equivalent product in case of the non-availability. Then the customer is informed immediately. All orders are valid only as obliging accepted when it is confirmed in writing or by delivery with calculation granting.

By clicking the button "send order" the customer delivers an obliging order of the goods contained in the goods basket. The confirmation of the entrance of the order occurs together with the acceptance of the order immediately on sending through e-mail. With this e-mail confirmation the bill of sale has come about.

Cancellation instruction

Cancellation right

You can revoke the contract explanation within 14 days without giving reasons in text form (e.g., letter, fax, e-mail) or - if the thing leaves to you before the deadline - by return of the thing. The term begins on receipt of this instruction in text form, however, not before entrance of the product with the receiver (by the returning delivery of goods of the same kind not before entrance of the first part delivery) and also not before fulfilment of our duties of information according to §312c paragraph 2 Civil Code in connection with §1 paragraph 1, 2 and 4 BGB-InfoV as well as our duties according to §312e paragraph 1 sentence 1 Civil Code in connection with §3 BGB-InfoV. For the protection of the cancellation term the timely sending of the cancellation or the thing is enough.

The cancellation is to be directed in:

Der Energiesparladen
Dr. Siegbert Merkle, Bürgerstraße 14, 76133 Karlsruhe, Deutschland
Telefon: +49 7253 846030, Telefax: +49 7253 33521, E-Mail

Cancellation results

In case of an effective cancellation the achievements received on both sides zurückzugewähren and if necessary pulled uses (e.g., interest) are to be published. Are able to do to us the received achievement all or part not or only in made worse state zurückgewähren, you must pay to us in this respect if necessary value compensation. With the surrender of things this is not valid if the deterioration of the thing is to be led back exclusively on their check - as she would have been possible to you possibly in the retail shop-. For one by the designated putting into use of the thing resulted deterioration you must pay no value compensation.

Goods, which are portable as parcel, are to be sent back on our danger. The customer has to bear the costs of the return if the delivered product of the ordered ones corresponds and if the price of the thing to be sent back does not exceed an amount of 40 euros or if you have not produced the consideration or a by contract agreed hire-purchase with a higher price of the thing at the time of the cancellation yet. Otherwise the return is free for you. Goods, which are not portable as a parcel, are fetched with you. Obligations to the allowance of payments must be fulfilled within 30 days. The term begins for you with sending your cancellation explanation or the thing, for us with their receipt.

End of the cancellation instruction
Goods are excluded from the cancellation right which were made for the customer after customer specification or were cut unambiguously on the personal needs.

Dispatch and delivery

"The Energy Saving Shop" always tries hard to keep to given dates of delivery. The delivery occurs as a rule within 2-7 working days, with Sonderanfertigungen with options up to 14 working days. The dispatch occurs on calculation of the customer, as far as nothing else is agreed. The dispatch kind and the Beförderer are determined by the "energy savings shop". By delays the customer is informed by e-mail about the approximate date of delivery.

Delivery within Germany
The forwarding expenses-all-inclusive amounts 5,90 EUR. From an order value of 1.000,00 EUR the delivery occurs free of forwarding costs.

Delivery abroad
"Der Energiesparladen" also delivers in countries beyond Germany. The forwarding expenses are given below forwarding expenses.

Transport assurance
Every broadcasting is insured to 100% (see also forwarding expenses).

Bulky goods
With bulky goods, as for example fluorescent lamps, a fee of 13,00 EUR comes to the forwarding expenses always. Unwieldy products are marked in the shop accordingly.

Arrangement about the state

The state underlying to the contract of the product arises exclusively from the manufacturer's data. Article pictures serve for the illustration of products or product groups and, hence, are only examples. The article descriptions are authoritative. Divergences need the written arrangement.

Prices, maturity and payment

For the customer the calculation of the prices occurs if nothing else is agreed, for the prices valid during the day to the order. Prices are final prices in EURO and contain the legal value added tax. By the dispatch beyond the EU the value added tax is drawn off with the order, provided that the customer gives a valid sales tax-identification number. The calculations of "Der Energiesparladen" are due without deduction immediately if not on the calculation another payment is given. A payment is valid only as occurred when the demand amount has been credited to the bank account by "Der Energiesparladen".

The following payment possibilities stand for the choice:

Credit card via PayPal
The customer disposes of PayPal account and transfers the invoice amount with the credit cards to VISAS, euro / master, luncheons club, AMEX. The customer finds further information to PayPal under

Cash on delivery
The customer pays in cash with delivery of the product. For every internal COD delivery a COD charge is calculated at the rate of 6.75 EUR as a surcharge to the forwarding expenses

The customer transfers in advance by transfer or payment directly to the account of "Der Energiesparladen". Please, follow: The customer must take over the perhaps resulting bank fees, so that the full amount can be booked with "Der Energiesparladen".

Cash payment
The customer fetches the product in Ubstadt pond and pays the product in cash with collection.

Authorities, offices, schools, universities and colleges, kindergartens, the armed forces, police, medical centres and hospitals, parties, banks and savings banks, great groups (corporations) can be supplied among other things on calculation. Calculations are payable within 8 days without deduction.

Guarantee and liability

The guarantee occurs after the legal regulations. Information about possible additional manufacturer's guarantees is to be taken from the product documentations.

The exam duty and investigation duty is incumbent upon the customer. For damages by unchecked transmitted goods does not stick "Der Energiesparladen", also not for the suitability of the delivered product for from the customer in view to taken purposes and also not for damages which could originate from the processing and use of the goods.

 Damages to the product must be announced within 2 days on receipt of the product, because, otherwise, no compensation is paid.

The period of limitation for legal fault claims amounts 2 years.

"Der Energiesparladen" limits the liability to the object of delivery in the legally allowed cases and, therefore, does not stick for damages which have not originated in the object of delivery themselves; in particular does not stick "Der Energiesparladen" for escaped profit or for other property damages of the customer.

Effectiveness of the policy provisions

The validity remaining is not touched by invalidity of one or several regulations of these general terms of business.

Right to be applied

Exclusively the right of the Federal Republic of Germany is valid for the whole business relations.

Operator's information

Der Energiesparladen
Dr. Siegbert Merkle
Bürgerstraße 14
76133 Karlsruhe

Phone +49 7253 846030, fax +49 721 9204526

Tax office Bruchsal, Germany, tax number 30410/27845



We have a wide range of products available from our shop. On the left navigation we have organised all of our products according to categories so that you can find the required lamps much quicker. If you are still unable to find a product, please call us on 07271 4981094.

All of the prices quoted in the shop are gross prices and include statutory value added tax and do not include delivery costs.


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